Network Engineer - Leeds - £30k-£35k

Network Engineer


Up to £35,000 p.a. (Depending on Experience) + benefits


Established in 1998, this leading Leeds based company has gone from strength to strength and offers a full range of network, hosting and telecoms solutions to an enviable client base.


Staying one step ahead of the game, they provide the very best of the latest technology to their customers, running their own servers and equipment from data centres throughout the UK.


Due to growth, they are now looking for an enthusiastic Internet / Technical Support Engineer to join their internet engineering team and provide their customers with an outstanding experience.


The role


Primarily you will be responsible for providing technical IT support to existing customers who have issues relating to the internet, hosting and connectivity.  You will be dealing with queries via the phone and email and take an active role in prioritising tickets and working towards SLA’s.


You will also be involved in:


•          Installation and maintenance of servers (OS/HW).

•          Network configuration (various Soho equipment and Cisco).

•          Network monitoring and alert response.

•          VoIP configuration.


What you’ll need

You will have previous & considerable experience of commercial / production / live experience of IT Systems and Support, within a Web hosting, network and/or telecoms environment.  You will have CCNP certification or a valid CCNA certification and;


•          Knowledge of one or more server operating systems (Window, Linux etc) and;

•          General PC/Server hardware knowledge (swapping drives, PSUs, memory).

•          Understanding of common protocols (FTP, HTTP, SMTP).

•          TCP/IP (and essential tools - traceroute, ICMP etc).

Ideally you will also have:

•          Static and dynamic Vlans,

•          Enterprise Cisco, including Cisco ASA, 18/19/28/29 series routers, 29/35/37/65 series switches.

•          VoIP (CPE to core), ADSL / SDSL / EFM / Leased Lines.

•          Email (Anti-Spam/Relay).

•          Web hosting/control panels.

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